Microsoft Outlook

Microsoft Outlook Training


Product Description

Outlook (2007, 2010 & 2013)

An intensive one-day course for anyone who wants to become more productive in the shortest possible time. Delegates should be proficient in using a PC with the Microsoft Windows operating system, but no prior experience of Outlook is required. It is entirely ‘hands on’, so delegates will get practice in using the software in a real life practical way.

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This course covers Microsoft Outlook 2007, 2010 and 2013.

Content covered:

Starting Out With Outlook 2010

  • Getting Started with Outlook
  • Receiving Email
  • Editing Email Messages
  • Printing Email Messages
  • Getting Help in Outlook

Understanding and Customising the Outlook Interface

  • Getting Acquainted with the Interface
  • Using the Outlook Panes
  • The Quick Access Toolbar
  • Tabs and Groups
  • Customising the Ribbon

Sending E-Mail

  • Composing E-Mail
  • Answering Mail
  • Doing More with E-Mail
  • Using Viewing Tools
  • Using the Drafts Folder

Information Management

  • The Calendar
  • The Contacts Folder
  • The Tasks Folder

Organising Your E-mail

  • Managing Folders
  • Using Rules and Cleanup Tools
  • Using Quick Steps
  • Configuring Categories
  • Managing Junk Mail


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